Returns & Exchanges

At Viva La Bonita, we want you to feel empowered in your purchase, so we offer a 30-day window for returns or exchanges on all unworn and unwashed items. Simply ensure your items have original tags attached to be eligible for a full refund or store credit.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

3

Ship It Back

Drop off your package at any authorized carrier location; please allow 5-7 business days for the shipment to reach our warehouse.

4

Receive Your Refund

After our team inspects the returned goods, we will process your refund to the original payment method or issue your exchange credit within 3 days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing